The health and safety of our customers, employees and communities is our top priority.
In light of the developing COVID-19 pandemic, all guests and visitors to the Iowa Bankers office must have a scheduled appointment until further notice.
Please call our front desk at 1-800-532-1423 or email servicing@iowabankers.com to schedule an appointment or if you need to speak to someone immediately.
If you are an IBMC mortgage customer, please use the drop box located to the far left of the front entrance to drop off payments and other documents. It will be periodically monitored on business days until 4 p.m.
All of us at Iowa Bankers are dedicated to serving you during this unprecedented time and will do all we can to meet your needs. We thank you for your understanding.
Impacted by the Coronavirus?
We’ve received a number of questions regarding how IBMC is working with our borrowers during the current situation surrounding COVID-19/Coronavirus. Please rest assured that IBMC is here to work with you through this challenging environment.
IBMC is in constant communication with the agencies and investors that provide direction on what is allowable and required, including relief and required documentation. Based on their direction, the following apply until further notice and will be updated as new information is made available:
- You may qualify for a payment forbearance if you have been impacted by COVID-19.
- If you qualify for a forbearance plan, your monthly mortgage payments may be suspended or reduced for a specified period of time. Any unpaid payments will be due at the end of the forbearance period. Prior to the end of the forbearance period, you will need to contact us to discuss a permanent solution such as a repayment plan, loan modification, or payment deferment.
- During the forbearance period, you will not be assessed any late charges and negative credit reporting will be suspended.
If you require payment assistance, please contact our Loss Mitigation team at 1-800-873-9667 or via email at lossmitigation@iowabankers.com
Sincerely,
IBMC Servicing
Payment Options
Iowa Bankers Mortgage Corporation offers several payment options for your convenience.
Enroll in Sure-Pay (Recurring ACH Withdrawal)
Make a payment now
We are here to help!
If you are having difficulty making payments, we are here to help. Please call 1-800-873-9667 and ask to speak to a Loss Mitigation Specialist to find out what alternatives are available for your situation.
Have a question?
Our FAQs have more information about Iowa Bankers Mortgage Corporation loan payments, escrow, 1098 documents and other mortgage questions.
Iowa Bankers Mortgage Corporation
8800 NW 62nd Avenue • PO Box 6220 • Johnston, IA 50131-6220
515-286-2900 • 1-800-873-9667 • Fax 515-286-4210
For more information e-mail Iowa Bankers Mortgage Corporation at:
servicing@iowabankers.com
DBA Licensee in Missouri as IBMC Mortgage Corporation
NMLS #1413
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