Beginning March 31, MyIBMCLoan.com will undergo website enhancements. Customers will be unable to make payments on MyIBMCLoan.com between 3 p.m. March 31 and 8 a.m. April 3. Automatic bill payments will be uninterrupted and will process as scheduled. Annual tax and interest statements will be unavailable to download beginning 5 a.m. April 3 throughout a portion of the month.

When customers visit MyIBMCLoan.com after 8 a.m. on April 3, they will see the site’s new design and layout. Customers will be asked to create a new username and password in order to access their account information.

Need Help? If you have any questions regarding your account or these website changes, email us at servicing@ibmc.com or call 800-873-9667.

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If you are having difficulty making payments, we are here to help. Please call 800-873-9667 and ask to speak to a Loss Mitigation Specialist to find out what alternatives are available for your situation.

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